Terms & Conditions
1. Introduction
Welcome to The Hedge Guy website. By using this website, you agree to comply with and be bound by the following terms and conditions. These terms apply to users within the Bailiwick of Guernsey. Please review these terms carefully, as they govern your use of our site.
2. Use of the Website
- The content on this website is provided for general information only and is subject to change without notice.
- You may not reproduce, distribute, or otherwise use content on this site without prior written permission from The Hedge Guy.
3. Products and Orders
- The Hedge Guy offers a variety of plants, garden products, and other essentials, which are displayed on the website for informational purposes only.
- All product details, including availability, descriptions, and prices, are subject to change at any time without prior notice.
- Please note: Submitting an inquiry through our website does not constitute a confirmed order. All orders are treated as inquiries until confirmed by The Hedge Guy.
4. Order Inquiries and Confirmations
- When you submit an order through our website, it is treated as an inquiry. We will contact you with confirmation of availability, pricing, and any other relevant details.
- Once we receive your inquiry, we will aim to respond immediately, but certainly within 24-48 hours with further information.
- Orders are only confirmed once we have provided an official order confirmation and agreed upon arrangements.
5. Pricing and Payments
- The Hedge Guy does not take payments online. Prices displayed on the website are for informational purposes only and may vary depending on stock, availability, and other factors.
- All payments and arrangements will be discussed and agreed upon directly with you during the confirmation process.
6. Collection and Delivery
- We offer collection and delivery options within the Bailiwick of Guernsey, including Alderney, Sark and Herm.
- Delivery times, charges, and any additional terms will be confirmed during the order process. Delivery charges are separate from product prices unless otherwise stated.
7. Returns and Refunds
- As most of our products are live plants, returns may not be possible. However, if there is an issue with your order, please contact us within 48 hours of delivery/collection and we will do our best to resolve the matter.
- For non-plant items, if you are unsatisfied with your purchase, please contact us within 48 hours to discuss return options.
8. Website Content and Accuracy
- While we strive to ensure all content on our website is accurate, we do not guarantee that the descriptions, images, or other content are entirely error-free or current.
- If you find an inaccuracy, please contact us, and we will make any necessary corrections as soon as possible.
9. Intellectual Property
- All materials on this site, including text, graphics, logos, images, and other content, are the property of The Hedge Guy or its licensors.
- Unauthorized use or reproduction of any content on this website is prohibited and may result in legal action.
10. Privacy Policy
- We are committed to protecting your privacy. Any personal information submitted via this website is handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your data in compliance with data protection laws within the Bailiwick of Guernsey.
11. Limitation of Liability
- The Hedge Guy will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website or from reliance on any information provided on this site.
- We do not accept responsibility for any damage to products during transit if they are collected or delivered by third-party couriers. However, we will take all reasonable precautions to ensure products are packed and handled securely.
12. Jurisdiction and Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of the Bailiwick of Guernsey.
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Bailiwick of Guernsey.
13. Changes to Terms and Conditions
- The Hedge Guy reserves the right to modify these terms and conditions at any time without prior notice. Changes will take effect immediately upon posting to this website.
- Continued use of this website after changes have been posted constitutes your acceptance of the modified terms.
14. Contact Us
If you have any questions about these terms and conditions, please contact us at:
The Hedge Guy
Les Rouvets, Vale, Guernsey, Gy6 8NH
Email: thehedgeguy@hotmail.com
Phone: 07781164185